Enquire about our products and services 1300 9274 7666

FAQ’s

1. When was Hospeco Established?

Hospeco was established in Feb 1997

2. Where are you products made?

Some Hospeco products are manufactured in our factory in Australia and others are sourced from various leading manufacturers in Australia, USA, Europe, Taiwan, China, Dubai, Singapore and Malaysia to name a few.

3. What does Hospeco stand for?

HOS (Hospital) SPEC (Specialty) Co (Company). Our products are generally Hygiene, Cleaning and Washroom related, hence the Name.

4. Is there minimum orders?

No there is no minimum orders. Please note though the more you order the lower the prices.

5. Can I order from your Website?

Yes you can, if you require any assistance please contact us, admin@hospecoonline.com or 0297560055

6. Can I pick up my order?

Yes you can, we have warehouses in Sydney and Melbourne, addresses and maps are available in the Contact TAB

7. Can I change my order after I confirmed and paid?

If your order has not been dispatched, yes you are welcome to change. Please contact us via email admin@hospecoonline.com or call us direct on 0297560055

8. Do you ship Australia Wide?

Yes we do

9. What is the Cost of Shipping?

When you finish making your selection, you will be offered option to calculate freight, please click and you will be informed of the exact shipping cost. Please note, we do not mark up on freight, we offer some of the most competitive pricing and provide it at cost to our valued clients.

10. When will our order be dispatched?

Orders received by 11 am will be dispatched same day, orders received after 11 am will dispatch next day.

11. How long will it take for our order to reach our premises?

Sydney 2 days, Vic 2 days, Brisbane 2 Days, Gold Coast 2 Days, Adelaide 2 Days, Canberra 2 Days, Perth 5 Days, Darwin 7 Days. For regional location please add 2 days.

12. Who Can I contact for tracking my delivery?

Please email admin@hospecoonline.com with your invoice/order number and someone will shortly let you know estimated date of delivery.

13. What is the warranty on your products?

Different products offer different warranties. Please view desired product and if a warranty is applicable it will be stated in information of product.